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Pure Light Botanics Terms & Conditions

Delivery

Where any goods/services are to be delivered by post, delivery shall be made to the delivery address supplied by you at the time of ordering. Any times quoted for delivery are approximate only and Pure Light shall not be liable for any delay in delivery of the goods howsoever caused. Risk of damage to or loss of the goods shall pass to you at the time of delivery. Where an alternative delivery point is used according to instructions supplied by you at the time of ordering, ownership of the goods shall pass to you once the goods have been delivered, even if the goods have not been received by you in person.

 

Returns

Pure Light wants you to be totally satisfied with the goods. The warranty contained in Clause 1 above is subject to the following conditions:

  • the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions Pure Light can not be held responsible for faults or problems that arise as a result
  • any claim by you in respect of any shortages and/or defects in the goods/services must be notified to Pure Light by you within seven days of the delivery date; failure to so notify will, subject to cancellation (see below), deem you to have accepted the goods.

Where you make a valid claim in respect of any shortages or defects and Pure Light is liable for the claim, it can at its option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you, but Pure Light shall have no further liability to you.

 

If delivery is not refused and you do not notify Pure Light accordingly, Pure Light shall have no liability for any defects and you shall be bound to pay for the goods.

 

Cancellations

Cancellation of orders will only be accepted if an email, which could be sent to Pure Light by clicking here store@styletails.com containing your order number, name and address is received by Pure Light within seven working days from receipt of the goods/services. 

 

Pure Light will confirm any cancellation by email and will repay you within 30 days from receipt of your cancellation without any further charge to you except the direct cost of returning the goods.

You shall have no right of cancellation where the order is for goods or services: the price of which is dependent on fluctuations in the financial market which can not be controlled by Pure Light; which are made to your specifications or clearly personalised; can not be returned or are liable to deteriorate or expire rapidly; involving the supply of consumables.

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