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Linny Terms & Conditions

Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. We normally aim to dispatch goods within 3 days. If we are unable to despatch your order within 7 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order. 

Prices and Tax

The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and before you are asked to confirm the order. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties. 

Cancellation and Returns

If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods. Returns of goods are only accepted if the goods are in the same condition as when they were received. All returns must be made within 14 days of receipt of the goods. Prior to making the return, please notify us by using the contact form or emailing info@linnyshop.com. We will reply to you detailing the returns procedures. Refunds will not be made for postage and packaging. 

Colours

All of our goods are made from natural materials and so the colour and finish may vary slightly. Additionally technical limitations in computer monitors may slightly distort the colour of the physical goods. 

Products

While all our products are made to the highest standard using the finest quality leather, they may not be suitable for all cats. Products are used entirely at their owner's risk. Please be aware that leather is a natural product and colours may transfer when wet.

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act. 

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses incurred by the use of products sold by Linny. All products are used at their owners risk. 

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts. 

Copyright

The copyright for all of the product designs and images found on this site is held by Linny. 

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights. 

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