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Delivery

StyleTails use our keen eye for design and amazingly heightened sense of smell to source the most beautiful and unique products we can find for you and your pet. Some pieces are made to order and others are coming all the way to you from some very far away places. We promise we’re getting them to you as quickly as we can and that they will be well worth the wait.

  • Our products are delivered to you direct from the designer. Each item on the website displays shipping information in the product description. We have indicated where items are made to order or coming from abroad. This way you know roughly when you can expect your delivery.
  • You should receive items delivered from the UK within 7 working days (normally sooner).
  • If your item is made to order, the waiting time will be noted on the product page and we will keep you updated on expected delivery dates. 
  • If you are based outside the European Economic Area and would like to place an order with StyleTails, please contact us at store@styletails.com to get a quote for delivery and to arrange the order. 
  • Because our items come to you direct from the designer, products ordered together may not be shipped together. In the case of multiple shipments, you will only be charged one flat rate shipping fee per order as applicable.
  • Occasionally, some items may be temporarily out-of-stock. You will be alerted to any shipping delay at the time of your order.

Postage & Packaging:

The charge for postage and packing are shown in the Checkout before you are asked to confirm the order. UK mainland delivery starts at £3.95 for small items, up to a maximum of £25 for large items like beds. 

Shipping to the EU is also available with small items starting at £10, up to £75 for extra bulky products. 

 

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