Cat Hampurr Terms & Conditions
Each hamper will contain a different selection of items for your cat that may consist of a selection from food, treats, toys, health products, hygiene products, grooming products, gadgets, samples, or other cat related items (“Products”). In each box the selection of Products may change. Cat Hampurr cannot guarantee that a selection available in a particular timeframe will be available in any subsequent timeframe.
Shipping and Risk of Loss
Shipping and handling fees are charged in addition to your order. Shipping dates and/or arrival times are only estimates. For loss/damage claims, you must notify Cat Hampurr within 30 days of the date of your purchase if you believe all or part of your order is missing or damaged.
Replacement of Products and credits to your account for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification. We will adjust your account at our discretion. Repeated claims of undelivered merchandise may result in the cancellation of your membership.
Returns and Exchanges
If a Product is defective, you may return it and we will send you a new item or credit your account. To request a refund, please contact us at firstname.lastname@example.org. When returning Products, it is your responsibility to take reasonable care to see that the Products are not damaged in transit and are received by us at our address as displayed on the Website. Refunds are at the sole discretion of Cat Hampurr.co.uk.