Bark & Miao Terms & Conditions
Bark & Miao offers FREE shipping to most UK mainland Destinations* (*excluding remote area such as Shetland Islands) All items will be shipped via Parcelforce “express 48” which is delivery within 2 days.
Bark & Miao Ltd can also offer international delivery on request. For an international shipping quote, please email email@example.com
Returns, Exchanges and Refunds
- In accordance with the Distance Selling Regulations and the E-Commerce Regulations, Bark & Miao Ltd returns policy states that customers must notify us within 7 days of receiving the items if they wish to return and must send the items directly back to us within 14 days.
- Items being returned should be sent directly back to Bark & Miao by your customer at their expense (unless the item is faulty and Bark & Miao will arrange collection)
- If the items are an “Exchange” i.e. not wanted, then your customer must pay for P&P costs. On the occasion where goods are faulty and returned, all P&P costs will be refunded by Bark & Miao along with the cost of the goods.
- Refunds must, for legal reasons, be made by your store’s payment provider. Refunds should not be issued by cheque or other means. When an order is cancelled under the Distance Selling Regulations, a full refund will be issued within 30 days.