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Vackertass Terms & Conditions

Shipping

All our beds are made to order. Please allow 7 days for your bed to made before we can ship it to you. 

For UK orders we use Royal Mail Standard 1st Class, unless specified otherwise (if you want to upgrade to a Signed For™ 1st Class, send us an email after you've made your order and we'll sort it out). For international orders we use Royal Mail International Tracked & Signed.

Returns

We offer full refunds on returned items. Unfortunately you'll have to pay for the return shipping yourself, but as long as the product is in the same condition it was sent you'll receive a full refund. This grace period expires 14 days after you've received the product.

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